東華大學圖書館 |

Works:	2 works in 2 publications in 1 languages

Customer love = attracting and keeping customers for life / by: NetLibrary, Inc.; Bell, Chip R. (Language materials, printed)

Service magic = the art of amazing your customers / by: Bell, Chip R.; NetLibrary, Inc.; Zemke, Ron. (Language materials, printed)

Knock your socks off service recovery by: Bell, Chip R.; NetLibrary, Inc.; Zemke, Ron. (Language materials, printed)

Knock your socks off service recovery / by: Bell, Chip R.; Zemke, Ron. (Language materials, printed)

Dance lessons = six steps to great partnerships in business & life / by: NetLibrary, Inc.; Bell, Chip R.; Shea-Schultz, Heather, (1955-) (Language materials, printed)

是的,我就是要吃這一攤 : = 培養忠誠顧客的秘訣 : 磁性服務 / by: 貝爾 ((Bell, Bilijack R.)); 貝爾 ((Bell, Chip R.)); 周鷹; Bell, Chip R.; Bell, Bilijack R. (Language materials, printed)

Managers as mentors = building partnerships for learning / by: NetLibrary, Inc.; Bell, Chip R. (Language materials, printed)

磁性服務 : = 讓顧客從一般的消費者,變成忠誠不二的愛用者 / by: 貝爾 ((Bell, Chip R.)); 貝爾 ((Bell, Bilijack R.)); 周鷹; Bell, Chip R.; Bell, Bilijack R. (Language materials, printed)