書封
Connellan, Thomas K., (1942-)
概要
| 作品: | 1 作品在 0 項出版品 0 種語言 | |
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書目資訊
E-service = twenty-four ways to keep your customers when the competition is just a click away /
by:
Zemke, Ron.; Connellan, Thomas K., (1942-); NetLibrary, Inc.
(書目-電子資源)
Sustaining knock your socks off service
by:
Connellan, Thomas K., (1942-); Zemke, Ron.; NetLibrary, Inc.
(書目-電子資源)