Covers
Connellan, Thomas K., (1942-)
Overview
| Works: | 1 works in 0 publications in 0 languages | |
|---|---|---|
Titles
E-service = twenty-four ways to keep your customers when the competition is just a click away /
by:
Zemke, Ron.; Connellan, Thomas K., (1942-); NetLibrary, Inc.
(Electronic resources)
Sustaining knock your socks off service
by:
Connellan, Thomas K., (1942-); Zemke, Ron.; NetLibrary, Inc.
(Electronic resources)