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Zemke, Ron.

Overview
Works: 1 works in 0 publications in 0 languages
Titles
Generations at work = managing the clash of veterans, boomers, xers, and nexters in your workplace / by: Filipczak, Bob.; Raines, Claire.; NetLibrary, Inc.; Zemke, Ron. (Electronic resources)
Knock your socks off service recovery by: NetLibrary, Inc.; Zemke, Ron.; Bell, Chip R. (Language materials, printed)
E-service = twenty-four ways to keep your customers when the competition is just a click away / by: Connellan, Thomas K., (1942-); NetLibrary, Inc.; Zemke, Ron. (Language materials, printed)
Knock your socks off service recovery / by: Zemke, Ron.; Bell, Chip R. (Language materials, printed)
Performance Research Associates' Delivering knock your socks off service by: Zemke, Ron.; NetLibrary, Inc.; Performance Research Associates.; Anderson, Kristin, (1962-) (Language materials, printed)
Sustaining knock your socks off service by: Zemke, Ron.; NetLibrary, Inc.; Connellan, Thomas K., (1942-) (Electronic resources)
Knock your socks off prospecting = how to cold call, get qualified leads, and make more money / by: Zemke, Ron.; NetLibrary, Inc.; Miller, William, (1955-) (Language materials, printed)
Delivering knock your socks off service by: Zemke, Ron.; NetLibrary, Inc.; Anderson, Kristin. (Electronic resources)
Service magic = the art of amazing your customers / by: Zemke, Ron.; NetLibrary, Inc.; Bell, Chip R. (Language materials, printed)
Knock your socks off answers = solving customer nightmares & soothing nightmare customers / by: Zemke, Ron.; NetLibrary, Inc.; Anderson, Kristin. (Electronic resources)
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