Gilbert, Faye W.

Customer relationship management : = integrating marketing strategy and information technology / by: Gilbert, Faye W.; McLeod, Raymond.; Zikmund, William G. (書目-語言資料,印刷品)

顧客關係管理 : = 整合行銷策略與資訊科技 / by: 齊克蒙德 ((Zikmund, William G.)); 吉伯特 ((Gilbert, Faye W.)); 麥里奧 ((McLeod, Raymond)); 吳若己; 李勝祥; Zikmund, William G.; Gilbert, Faye W.; McLeod, Raymond (書目-語言資料,印刷品)