Johns, Nick.

Research methods in service industry management / by: Lee-Ross, Darren.; Johns, Nick. (書目-語言資料,印刷品)

Productivity management in hospitality and tourism / by: Johns, Nick. (書目-語言資料,印刷品)

Operations management : = a resource-Based approach for the hospitality industry / by: Edwards, S. A.; Johns, Nick. (書目-語言資料,印刷品)