Hart, Christopher W. L.
Overview
| Works: | 9 works in 0 publications in 0 languages | |
|---|---|---|
Titles
The Baldrige : = what it is, how it's won, how to use it to improve quality in your company /
by:
Bogan, Christopher E.; Hart, Christopher W. L.
(Language materials, printed)
Service breakthroughs : = changing the rules of the game /
by:
Hart, Christopher W. L.; Sasser, W. Earl.; Heskett, James L.
(Language materials, printed)