Hart, Christopher W. L.
概要
| 作品: | 9 作品在 0 項出版品 0 種語言 | |
|---|---|---|
書目資訊
The Baldrige : = what it is, how it's won, how to use it to improve quality in your company /
by:
Bogan, Christopher E.; Hart, Christopher W. L.
(書目-語言資料,印刷品)
Service breakthroughs : = changing the rules of the game /
by:
Hart, Christopher W. L.; Sasser, W. Earl.; Heskett, James L.
(書目-語言資料,印刷品)