McNealy, Roderick M.
概要
| 作品: | 1 作品在 0 項出版品 0 種語言 | |
|---|---|---|
書目資訊
Making customer satisfaction happen : = a strategy for delighting customers /
by:
McNealy, Roderick M.
(書目-語言資料,印刷品)
Making quality happen : = a step by step guide to winning the quality revolution /
by:
McNealy, Roderick M.
(書目-語言資料,印刷品)