張以潔
概要
作品: | 3 作品在 0 項出版品 0 種語言 |
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書目資訊
創新服務特性和創新準備度對服務創新與顧客滿意度間關係調節影響之研究 = = A study on the moderating effect of innovation service characteristics and innovation readiness on the relationship between service innovation and customer satisfaction : 以誠品生活為例 : an the Eslite Spectrum corporation /
by:
張以潔; 巫喜瑞; Chang, Yi-Chieh; Wu, Hsi-Jui
(書目-語言資料,印刷品)