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巫喜瑞

Overview

Works:	1 works in 0 publications in 0 languages

Titles

遊客對於觀光夜市環境知覺及體驗價值之研究 = = A Study on the Tourists' Environment Perception and Experiential Vaule to Night Market:Taiwanese and Japanese Tourist as Example. : 台灣與日本遊客為例 / by: 巫喜瑞; Wu, Hsi-Jui; Yang, Fang-Wen; 楊邡雯 (Language materials, printed)

探討行動加值服務對於行動網路服務之顧客價值、顧客滿意與再購意圖 = = The Study of Mobile Value-Added Service for Mobile Network Service–Customer Value, Customer Satisfaction and Re-Purchase Intention / by: 許勝傑; 巫喜瑞; 國立東華大學企業管理學系 (Language materials, printed)

服務業中顧客參與、顧客價值和滿意度間關係之研究-以台灣地區飯店業為例 = = A Study on the Relationship among Customer Participation, Customer Value and Satisfaction in Service- Hotel Industry in Taiwan as Example / by: 巫喜瑞; 國立東華大學企業管理學系; 陳筱涵 (Language materials, printed)

連鎖咖啡廳「顧客－公司認同」之研究 = = A Study on Customer-Company Identification in Chain Coffee Shop. / by: 巫喜瑞; 國立東華大學企業管理學系; 鄭惠云 (Language materials, printed)

顧客間正向互動行為之研究 = = A Study on Positive Customer-to-Customer Interaction: An Example of Carrefour in Taiwan : 以台灣家樂福為例 / by: 巫喜瑞; 吳定隆 (Language materials, printed)

員工情緒勞務與顧客導向影響因素之研究 = = A study of the antecedents of emotional labor and customer orientation of employees : the tourist agencies in Taipei as example : 以台北市綜合旅行社為例 / by: 張羽琦; 巫喜瑞; 國立東華大學企業管理學系 (Language materials, printed)

服務業中人際間口語、非口語溝通與顧客滿意度間關係之研究 = = A Study on the Relationship Between Interpersonal Verbal & Nonverbal Communication and Customer Satisfaction in Service: An Example of Costco in Taiwan : 以台灣好市多為例 / by: 巫喜瑞; 陳促佑 (Language materials, printed)

連鎖加盟業者行銷道德之研究（以茶飲連鎖加盟為例） = = A Marketing Ethics study of Franchise Manager:In case of Tea-drinking Franchisee / by: 巫喜瑞; 盧清標; 國立東華大學企業管理學系 (Language materials, printed)

服務人員情緒表現、顧客情感與滿意度間關係之研究-以台北市連鎖西式餐廳為例 = = A Study for the Relationship among the Employee Display of Emotion, Customer Affect and Satisfaction-An Example of Chain Restaurant in Taipei / by: 巫喜瑞; 國立東華大學企業管理學系; 林佩如 (Language materials, printed)

服務業中顧客與廠商共創體驗價值之研究 = = The Study of the Customer and Firm Co-creation Experience Value in Service:An Example of Luxury Salon : 以高級髮廊為例 / by: 巫喜瑞; 胡修源; Hu, Hsiu-Yuan; Wu, Hsi-Jui (Language materials, printed)

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Subjects

公司識別員工服務表現連鎖咖啡廳識別吸引力識別相似性內外控傾向服務接觸顧客不良行為行動網路服務內外控替代者吸引力情緒表現知覺控制知覺組織支持服務接觸要素顧客與其他顧客互動沈浸體驗顧客與員工和諧專業能力關係行銷關係階段人格特質顧客參與服務環境要素工作滿足顧客滿意度道德氣候再購意圖道德決策過程道德行為關係銷售行為顧客忠誠度團隊規範顧客社會化顧客不當行為情緒智力識別聲望道德哲學服務氣候角色釐清服務人員表現角色壓力賦權顧客導向識別獨特性顧客忠誠度。顧客對公司認同員工和顧客和諧匿名性知覺風險道德強度關係品質服務品質組織承諾沈浸前因監控顧客滿意顧客價值顧客人際不公平涉入水準先前負向心情情緒勞務鑲嵌顧客正面情感員工與顧客和諧實體環境設施情緒感染功能品質服務破壞行為行動加值服務行銷道德組織支持對服務的不滿

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