比特納 ((Bitner, Mary Jo))

Overview

Works:	1 works in 1 publications in 1 languages

Titles

服務行銷 / by: 蔡特哈姆爾 ((Zeithaml, Valarie A.)); 比特納 ((Bitner, Mary Jo)); 葛雷勒 ((Gremler, Dwayne D.)); 黃鵬飛; Zeithaml, Valarie A.; Bitner, Mary Jo; Gremler, Dwayne D. (Language materials, printed)

Subjects

服務業顧客關係管理市場學