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User-centered design stories = real-...

James, Janice

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User-centered design stories = real-world UCD case files /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	User-centered design stories/ edited by Carol Righi and Janice James.
Reminder of title:	real-world UCD case files /
remainder title:	Real-world UCD case studies
other author:	James, Janice
Published:	Amsterdam ;Elsevier/Morgan Kaufman, : c2007.,
Description:	xxi, 535 p. :ill., maps ;24 cm.
Series:	The Morgan Kaufmann series in interactive technologies
[NT 15003449]:	Justifying, developing, and starting a UCD Program; Raising awareness and educating others in the work environment; Hiring UCD professionals; Estimating and pricing a UCD effort; Selecting appropriate user research methodologies; Selecting appropriate evaluation methodologies; Designing a user iterface; Designing user help; Web site information architecture; Addressing accessibility issues (i.e. designing for those with disabilities); Applying UCD to middleware/products with no obvious user interface; Managing the politics of UCD in the Workplace; Recruiting for a UCD effort; Developing and delivering UCD training; Interplay of the business model/business requirements and user requirements; Cost-Justifying a UCD effort.
Subject:	Customer relations - Case studies. -
Online resource:	http://www.engineeringvillage.com/controller/servlet/OpenURL?genre=book&isbn=9780123706089An electronic book accessible through the World Wide Web; click for information
Online resource:	http://www.sciencedirect.com/science/book/9780123706089An electronic book accessible through the World Wide Web; click for information
Online resource:	http://www.loc.gov/catdir/toc/ecip0711/2007007430.html
Online resource:	http://www.loc.gov/catdir/enhancements/fy0708/2007007430-d.html
ISBN:	0123706084

User-centered design stories = real-world UCD case files /
User-centered design storiesreal-world UCD case files /[electronic resource] :Real-world UCD case studiesedited by Carol Righi and Janice James. - Amsterdam ;Elsevier/Morgan Kaufman,c2007. - xxi, 535 p. :ill., maps ;24 cm. - The Morgan Kaufmann series in interactive technologies.

Includes bibliographical references and index.

Justifying, developing, and starting a UCD Program; Raising awareness and educating others in the work environment; Hiring UCD professionals; Estimating and pricing a UCD effort; Selecting appropriate user research methodologies; Selecting appropriate evaluation methodologies; Designing a user iterface; Designing user help; Web site information architecture; Addressing accessibility issues (i.e. designing for those with disabilities); Applying UCD to middleware/products with no obvious user interface; Managing the politics of UCD in the Workplace; Recruiting for a UCD effort; Developing and delivering UCD training; Interplay of the business model/business requirements and user requirements; Cost-Justifying a UCD effort.

Intended for both the student and the practitioner, this is the first user-centered design casebook. It follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation. In this book, the reader is asked to perform analysis of dozens of UCD work situations and propose solutions for the problem set. The problems posed in the cases cover a wide variety of key tasks and issues facing practitioners today, including those that are related to organizational/managerial topics, UCD methods and processes, and technical/ project issues. The benefit of the casebook and its organization is that it offers the new practitioner (as well as experienced practitioners working in new settings) the valuable practice in decision-making that one cannot get by reading a book or attending a seminar. *The first User-Centered Design Casebook, with cases covering the key tasks and issues facing UCD practitioners today. *Each chapter based on real world cases with complex problems, giving readers as close to a real-world experience as possible. * Offers "the things you don't learn in school," such as innovative and hybrid solutions that were actually used on the problems discussed.

Electronic reproduction.
Amsterdam :
Elsevier Science & Technology,
2007.

Mode of access: World Wide Web.

ISBN: 0123706084

Source: 132509:132629Elsevier Science & Technologyhttp://www.sciencedirect.comSubjects--Topical Terms:

1000851
Customer relations
--Case studies.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.15 / .U74 2007eb

Dewey Class. No.: 658.5/038

User-centered design stories = real-world UCD case files /
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245 0 0 $a User-centered design stories $h [electronic resource] : $b real-world UCD case files / $c edited by Carol Righi and Janice James.
246 3 $a Real-world UCD case studies
260 $a Amsterdam ; $a Boston : $c c2007. $b Elsevier/Morgan Kaufman,
300 $a xxi, 535 p. : $b ill., maps ; $c 24 cm.
440 4 $a The Morgan Kaufmann series in interactive technologies
504 $a Includes bibliographical references and index.
505 0 $a Justifying, developing, and starting a UCD Program; Raising awareness and educating others in the work environment; Hiring UCD professionals; Estimating and pricing a UCD effort; Selecting appropriate user research methodologies; Selecting appropriate evaluation methodologies; Designing a user iterface; Designing user help; Web site information architecture; Addressing accessibility issues (i.e. designing for those with disabilities); Applying UCD to middleware/products with no obvious user interface; Managing the politics of UCD in the Workplace; Recruiting for a UCD effort; Developing and delivering UCD training; Interplay of the business model/business requirements and user requirements; Cost-Justifying a UCD effort.
520 $a Intended for both the student and the practitioner, this is the first user-centered design casebook. It follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation. In this book, the reader is asked to perform analysis of dozens of UCD work situations and propose solutions for the problem set. The problems posed in the cases cover a wide variety of key tasks and issues facing practitioners today, including those that are related to organizational/managerial topics, UCD methods and processes, and technical/ project issues. The benefit of the casebook and its organization is that it offers the new practitioner (as well as experienced practitioners working in new settings) the valuable practice in decision-making that one cannot get by reading a book or attending a seminar. *The first User-Centered Design Casebook, with cases covering the key tasks and issues facing UCD practitioners today. *Each chapter based on real world cases with complex problems, giving readers as close to a real-world experience as possible. * Offers "the things you don't learn in school," such as innovative and hybrid solutions that were actually used on the problems discussed.
533 $a Electronic reproduction. $b Amsterdam : $c Elsevier Science & Technology, $d 2007. $n Mode of access: World Wide Web. $n System requirements: Web browser. $n Title from title screen (viewed on Aug. 2, 2007). $n Access may be restricted to users at subscribing institutions.
650 0 $a Customer relations $v Case studies. $3 1000851
650 0 $a Management information systems $x Case studies. $3 747155
650 0 $a New products $x Management $x Case studies. $3 648945
650 0 $a Reengineering (Management) $v Case studies. $3 815333
650 0 $a User interfaces (Computer systems) $v Case studies. $3 1000852
655 7 $a Electronic books. $2 lcsh $3 542853
700 1 $a James, Janice $q (Janice Sue) $3 1000850
700 1 $a Righi, Carol. $3 552743
710 2 $a ScienceDirect (Online service) $3 848416
856 4 0 $3 Referex $u http://www.engineeringvillage.com/controller/servlet/OpenURL?genre=book&isbn=9780123706089 $z An electronic book accessible through the World Wide Web; click for information
856 4 0 $3 ScienceDirect $u http://www.sciencedirect.com/science/book/9780123706089 $z An electronic book accessible through the World Wide Web; click for information
856 4 1 $3 Table of contents only $u http://www.loc.gov/catdir/toc/ecip0711/2007007430.html
856 4 2 $3 Publisher description $u http://www.loc.gov/catdir/enhancements/fy0708/2007007430-d.html
994 $a C0 $b TEF