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Researching customer satisfaction & loyalty = how to find out what people really think /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Researching customer satisfaction & loyalty/ Paul Szwarc.
Reminder of title:	how to find out what people really think /
Author:	Szwarc, Paul.
Published:	London :Kogan Page, : 2005.,
Description:	xiv, 258 p. ;24 cm.
Subject:	Consumer satisfaction. -
Online resource:	https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=137384An electronic book accessible through the World Wide Web; click for information
ISBN:	1423728564 (electronic bk.)

Researching customer satisfaction & loyalty = how to find out what people really think /
Szwarc, Paul.

Researching customer satisfaction & loyaltyhow to find out what people really think /[electronic resource] :Paul Szwarc. - London :Kogan Page,2005. - xiv, 258 p. ;24 cm. - Market research in practice series.

Includes bibliographical references (p. 247-251) and index.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
2005.

Available via World Wide Web.

ISBN: 1423728564 (electronic bk.)Subjects--Topical Terms:

578584
Consumer satisfaction.
Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .S99 2005eb

Dewey Class. No.: 658.8343

Researching customer satisfaction & loyalty = how to find out what people really think /
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050 1 4 $a HF5415.5 $b .S99 2005eb
082 0 4 $a 658.8343 $2 22
100 $a Szwarc, Paul. $3 882415
245 1 0 $a Researching customer satisfaction & loyalty $h [electronic resource] : $b how to find out what people really think / $c Paul Szwarc.
260 $a London : $c 2005. $b Kogan Page,
300 $a xiv, 258 p. ; $c 24 cm.
490 0 $a Market research in practice series
504 $a Includes bibliographical references (p. 247-251) and index.
533 $a Electronic reproduction. $b Boulder, Colo. : $c NetLibrary, $d 2005. $n Available via World Wide Web. $n Access may be limited to NetLibrary affiliated libraries.
650 $a Consumer satisfaction. $2 lcstt $3 578584
650 $a Customer loyalty. $3 717777
655 $a Electronic books. $2 lcsh $3 542853
710 $a Market Research Society. $3 882414
710 $a NetLibrary, Inc. $3 542851
856 4 0 $3 Bibliographic record display $u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=137384 $z An electronic book accessible through the World Wide Web; click for information
994 $a 92 $b AMF