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Creating customer connections = how to make customer service a profit center for your company /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Creating customer connections/ Jack Burke.
Reminder of title:	how to make customer service a profit center for your company /
Author:	Burke, Jack.
Published:	Santa Monica, CA :Merritt Pub., : 1997.,
Description:	317 p. :ill. ;28 cm.
Notes:	Includes index.
Series:	Taking control series
Subject:	Customer services - United States. -
Online resource:	https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=5915An electronic book accessible through the World Wide Web; click for information
ISBN:	0585044120 (electronic bk.)

Creating customer connections = how to make customer service a profit center for your company /
Burke, Jack.

Creating customer connectionshow to make customer service a profit center for your company /[electronic resource] :Jack Burke. - 1st ed. - Santa Monica, CA :Merritt Pub.,1997. - 317 p. :ill. ;28 cm. - Taking control series.

Includes index.

Electronic reproduction.
Boulder, Colo. :
NetLibrary,
1999.

Available via the World Wide Web.

ISBN: 0585044120 (electronic bk.)Subjects--Topical Terms:

610920
Customer services
--United States.Index Terms--Genre/Form:

542853
Electronic books.

LC Class. No.: HF5415.5 / .B87 1997eb

Dewey Class. No.: 658.8/12

Creating customer connections = how to make customer service a profit center for your company /
LDR:01178cmm a2200289 a 45 001 703985
003 OCoLC
005 20060620
006 m u
007 cr cn-
008 250516s1997 caua s 001 0 eng d
020 $a 0585044120 (electronic bk.)
035 $a ocm42854829
035 $a 703985
040 $a N $c N $d OCL $d OCLCQ
043 $a n-us---
049 $a AMFA
050 1 4 $a HF5415.5 $b .B87 1997eb
082 0 4 $a 658.8/12 $2 21
100 $a Burke, Jack. $3 762196
245 1 0 $a Creating customer connections $h [electronic resource] : $b how to make customer service a profit center for your company / $c Jack Burke.
250 $a 1st ed.
260 $a Santa Monica, CA : $c 1997. $b Merritt Pub.,
300 $a 317 p. : $b ill. ; $c 28 cm.
440 0 $a Taking control series
500 $a Includes index.
533 $a Electronic reproduction. $b Boulder, Colo. : $c NetLibrary, $d 1999. $n Available via the World Wide Web. $n Available in multiple electronic file formats. $n Access may be limited to NetLibrary affiliated libraries.
650 $a Customer services $z United States. $3 610920
655 $a Electronic books. $2 lcsh $3 542853
710 $a NetLibrary, Inc. $3 542851
856 4 $3 Bibliographic record display $u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=5915 $z An electronic book accessible through the World Wide Web; click for information
994 $a 92 $b AMF