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Service management for competitive a...
~
Fitzsimmons, Mona J.
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Service management for competitive advantage /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Service management for competitive advantage // James A. Fitzsimmons, Mona J. Fitzsimmons.
Author:
Fitzsimmons, James A.
other author:
Fitzsimmons, Mona J.
Published:
New York :McGraw-Hill, : c1994.,
Description:
xviii, 462 p. :ill. ;24 cm.
Series:
McGraw-Hill series in management
Subject:
Service industries - Management. -
ISBN:
0070212171 (pbk. : alk. paper) :
Service management for competitive advantage /
Fitzsimmons, James A.
Service management for competitive advantage /
James A. Fitzsimmons, Mona J. Fitzsimmons. - New York :McGraw-Hill,c1994. - xviii, 462 p. :ill. ;24 cm. - McGraw-Hill series in management.
Includes bibliographical references and indexes.
ISBN: 0070212171 (pbk. : alk. paper) :US20.26
LCCN: 93035762Subjects--Topical Terms:
645927
Service industries
--Management.
LC Class. No.: HD9980.5 / .F549 1994
Dewey Class. No.: 658
Service management for competitive advantage /
LDR
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Fitzsimmons, James A.
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Service management for competitive advantage /
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James A. Fitzsimmons, Mona J. Fitzsimmons.
260
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New York :
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c1994.
$b
McGraw-Hill,
300
$a
xviii, 462 p. :
$b
ill. ;
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24 cm.
440
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McGraw-Hill series in management
504
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Includes bibliographical references and indexes.
650
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Service industries
$x
Management.
$3
645927
700
$a
Fitzsimmons, Mona J.
$3
693543
based on 0 review(s)
Location:
ALL
六樓西文書區HC-Z(6F Western Language Books)
罕用書庫221室(美崙校區,調書請點預約)(RU_221)
Year:
Volume Number:
Items
2 records • Pages 1 •
1
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W0012578
六樓西文書區HC-Z(6F Western Language Books)
01.外借(書)_YB
一般圖書
HD9980.5 F562 1994
一般使用(Normal)
Borrow / Due date: 2026/01/04 23:59:59
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GW0012362
罕用書庫221室(美崙校區,調書請點預約)(RU_221)
01.外借(書)_YB
一般圖書
HD9980.5 F562 1994
一般使用(Normal)
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0
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2 records • Pages 1 •
1
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