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The power of relationship marketing ...

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Cram, Tony.

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The power of relationship marketing : = how to keep customers for life /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The power of relationship marketing :/ Tony Cram.
Reminder of title:	how to keep customers for life /
Author:	Cram, Tony.
Published:	London :Finanical Times : : 1994.,
Description:	ix, 254 p. ;24 cm.
Notes:	Includes index.
Subject:	Customer service. -
ISBN:	0273609076

The power of relationship marketing : = how to keep customers for life /
Cram, Tony.

The power of relationship marketing :how to keep customers for life /Tony Cram. - London :Finanical Times :1994. - ix, 254 p. ;24 cm. - The Financial Times/Pitman publishing series.

Includes index.

ISBN: 0273609076Subjects--Topical Terms:

645970
Customer service.

The power of relationship marketing : = how to keep customers for life /
LDR:00429nam a2200133 a 45 001 653818
008 950818s1994 enk 001 0 eng d
020 $a 0273609076
035 $a dt 00011806
040 $a NDHU $c NDHU $d NDHU
100 $a Cram, Tony. $3 672513
245 1 4 $a The power of relationship marketing : $b how to keep customers for life / $c Tony Cram.
260 $a London : $c 1994. $b Finanical Times : $b Pitman Pub.,
300 $a ix, 254 p. ; $c 24 cm.
490 0 $a The Financial Times/Pitman publishing series
500 $a Includes index.
650 $a Customer service. $3 645970
650 $a Marketing. $3 536353
650 $a Quality control. $3 576298

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1 records • Pages 1 •
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W0022109

罕用書庫221室(美崙校區,調書請點預約)(RU_221)

01.外借(書)_YB

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HF5415 C889 1994

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1 records • Pages 1 •
1

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