| Record Type: |
Language materials, printed
: Monograph/item
|
| Title/Author: |
Dealing with difficult people :/ Rick Brinkman, Rick Kirschner. |
| Reminder of title: |
24 lessons for bringing out the best in everyone / |
| Author: |
Brinkman, Rick. |
| other author: |
Kirschner, Rick. |
| Published: |
New York :McGraw-Hill, : c2003., |
| Description: |
ix, 48 p. :ill. ;23 cm. |
| Notes: |
"The employee handbook for enhancing corporate performance"--Cover. |
| Series: |
McGraw-Hill professional education |
| Subject: |
Interpersonal communication. - |
| ISBN: |
0071416412 (pbk.) : |