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From First Contact to Fatigue: The H...

Penn-Mekile, Richelyn Ewania,

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From First Contact to Fatigue: The Hidden Tolls of Admissions Work /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	From First Contact to Fatigue: The Hidden Tolls of Admissions Work // Richelyn Ewania Penn-Mekile.
作者:	Penn-Mekile, Richelyn Ewania,
面頁冊數:	1 electronic resource (148 pages)
附註:	Source: Dissertations Abstracts International, Volume: 86-12, Section: B.
Contained By:	Dissertations Abstracts International86-12B.
標題:	Higher education. -
電子資源:	https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=32113995
ISBN:	9798280781429

From First Contact to Fatigue: The Hidden Tolls of Admissions Work /
Penn-Mekile, Richelyn Ewania,

From First Contact to Fatigue: The Hidden Tolls of Admissions Work /Richelyn Ewania Penn-Mekile. - 1 electronic resource (148 pages)

Source: Dissertations Abstracts International, Volume: 86-12, Section: B.

This dissertation examines how job demands, trusting one's supervisor, and fair compensation contribute to work fatigue among college admission recruiters in higher education. Guided by Job Demands and Resources (JD-R) theory, Conservation of Resources theory, Equity theory, and Distributive Justice theory, the study investigates the effects of long workdays, heavy workloads, and travel on three dimensions of work fatigue: physical, mental, and emotional. The research also explores whether trust in supervisors and perceptions of fair compensation affect these relationships. A quantitative methodology was employed, using validated instruments to survey college admission recruiters across U.S. institutions. Data analysis included regression and general linear modeling to assess relationships among the variables. The findings revealed that while individual job tasks did not directly predict fatigue, trusting one's supervisor and fair compensation significantly influenced employee well-being. These results highlight the importance of social and organizational resources in mitigating fatigue and sustaining performance in enrollment management roles. By addressing these relational and structural factors, institutional leaders can better support student recruitment staff, improve retention, and align human resource practices with the demands of the contemporary admissions landscape. This study contributes to the limited literature on non-instructional staff in higher education and extends the application of occupational stress theories to a critical but often overlooked professional group.

English

ISBN: 9798280781429Subjects--Topical Terms:

641065
Higher education.
Subjects--Index Terms:

Admissions counselors

From First Contact to Fatigue: The Hidden Tolls of Admissions Work /
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