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Servant Leadership, Organizational C...

Piong, Chee,

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Servant Leadership, Organizational Commitment, and Perceived Organizational Support in the Restaurant Industry /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Servant Leadership, Organizational Commitment, and Perceived Organizational Support in the Restaurant Industry // Chee Piong.
作者:	Piong, Chee,
面頁冊數:	1 electronic resource (170 pages)
附註:	Source: Dissertations Abstracts International, Volume: 78-08, Section: A.
Contained By:	Dissertations Abstracts International78-08A.
標題:	Research. -
電子資源:	https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10249857
ISBN:	9781369427202

Servant Leadership, Organizational Commitment, and Perceived Organizational Support in the Restaurant Industry /
Piong, Chee,

Servant Leadership, Organizational Commitment, and Perceived Organizational Support in the Restaurant Industry /Chee Piong. - 1 electronic resource (170 pages)

Source: Dissertations Abstracts International, Volume: 78-08, Section: A.

The high employee turnover rate in the U.S. restaurant industry constitutes a major expense for restaurants. The research problem for this study was to determine if restaurant employees' perceptions of their supervisor's servant leadership practices were associated with the employees' organizational commitment and perceived organizational support, which have been shown to reduce turnover. Greenleaf's servant leadership theory provided the theoretical framework. The research question for this study was whether restaurant employees' perceptions of their supervisor's servant leadership practices were associated with the employees' organizational commitment and perceived organizational support, thereby potentially reducing employees' turnover rate. A purposive sample of 88 nonsupervisory employees of several South Florida casual dining restaurants completed a demographic questionnaire, short forms of the Servant Leadership Scale and Survey of Perceived Organizational Support, and the Organizational Commitment Scale. Correlation analysis was used to determine any significant (p < 0.5) relationships between the independent and dependent variables. The study correlation results suggested that instituting a servant leadership approach may enable casual dining restaurants to raise their nonsupervisory employees' organizational commitment and perceived perception of organizational support, thereby possibly retaining them longer. The findings have implications for social change because they may motivate casual dining restaurants to institute servant leadership, thereby potentially increasing the well-being and job satisfaction of their employees and the service experience of their customers.

English

ISBN: 9781369427202Subjects--Topical Terms:

531893
Research.
Subjects--Index Terms:

Organizational commitment

Servant Leadership, Organizational Commitment, and Perceived Organizational Support in the Restaurant Industry /
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