東華大學圖書館 |

語系: 繁體中文

說明(常見問題)

回圖書館首頁

手機版館藏查詢

登入

回首頁 到查詢結果 [ null ]

切換: 標籤 | MARC模式 | ISBD

The Redesigning of Thailand's One-St...

Sookthai, Thawachsorn,

FindBook

Google Book

Amazon

博客來

The Redesigning of Thailand's One-Stop-Service Portal for Business Licensing and Permission /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	The Redesigning of Thailand's One-Stop-Service Portal for Business Licensing and Permission // Thawachsorn Sookthai.
作者:	Sookthai, Thawachsorn,
面頁冊數:	1 electronic resource (263 pages)
附註:	Source: Dissertations Abstracts International, Volume: 86-08, Section: B.
Contained By:	Dissertations Abstracts International86-08B.
標題:	Information technology. -
電子資源:	https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=31557625
ISBN:	9798304970013

The Redesigning of Thailand's One-Stop-Service Portal for Business Licensing and Permission /
Sookthai, Thawachsorn,

The Redesigning of Thailand's One-Stop-Service Portal for Business Licensing and Permission /Thawachsorn Sookthai. - 1 electronic resource (263 pages)

Source: Dissertations Abstracts International, Volume: 86-08, Section: B.

The Thai government's BizPortal, designed as a one-stop-shop digital service channel for business licensing, has faced challenges with low adoption and limited service expansion since its launch six years ago. This dissertation utilizes Design Science Research (DSR) to address these issues, focusing on enhancing the system's usability and impact. Through a comprehensive review of business licensing, e-government, and service delivery transformation theories, together with the insightful and direct experiences of the author, the study identifies key barriers such as system complexity and fragmented information. Using the dual framework of DSR and EgovDSR, along with the model of citizen adoption and use of e-government and the two-stage model of IS continuance, built based on URT and ECT, the research proposes practical solutions. The research emphasizes a user-centric approach, real-time support, and seamless integration of digital services. By iterating problem identification, solution design, and rigorous evaluation, the study aims to redesign BizPortal to be the government's central platform with a more intuitive interface, better system compatibility, and enhanced user support, thereby increasing its adoption and effectiveness. Additionally, the study contributes valuable insights to the Information Systems field by developing and validating ISDT and design principles adaptable for similar global e-government initiatives. The research also underscores the critical role of stakeholder engagement and iterative design in successfully implementing digital government services, emphasizing practical solutions that enhance BizPortal's adoption and effectiveness for Thailand's government.

English

ISBN: 9798304970013Subjects--Topical Terms:

532993
Information technology.
Subjects--Index Terms:

Business licensing

The Redesigning of Thailand's One-Stop-Service Portal for Business Licensing and Permission /
LDR:03227nmm a22004453i 4500 001 2428264
005 20250414021650.5
006 m o d
007 cr|nu||||||||
008 261011s2024 miu||||||m |||||||eng d
020 $a 9798304970013
035 $a (MiAaPQD)AAI31557625
035 $a AAI31557625
040 $a MiAaPQD $b eng $c MiAaPQD $e rda
100 1 $a Sookthai, Thawachsorn, $e author. $3 3815358
245 1 0 $a The Redesigning of Thailand's One-Stop-Service Portal for Business Licensing and Permission / $c Thawachsorn Sookthai.
264 1 $a Ann Arbor : $b ProQuest Dissertations & Theses, $c 2024
300 $a 1 electronic resource (263 pages)
336 $a text $b txt $2 rdacontent
337 $a computer $b c $2 rdamedia
338 $a online resource $b cr $2 rdacarrier
500 $a Source: Dissertations Abstracts International, Volume: 86-08, Section: B.
500 $a Advisors: Shabtai, Itamar Committee members: Chipidza, Wallace; Osailan, Sarah.
502 $b Ph.D. $c The Claremont Graduate University $d 2024.
520 $a The Thai government's BizPortal, designed as a one-stop-shop digital service channel for business licensing, has faced challenges with low adoption and limited service expansion since its launch six years ago. This dissertation utilizes Design Science Research (DSR) to address these issues, focusing on enhancing the system's usability and impact. Through a comprehensive review of business licensing, e-government, and service delivery transformation theories, together with the insightful and direct experiences of the author, the study identifies key barriers such as system complexity and fragmented information. Using the dual framework of DSR and EgovDSR, along with the model of citizen adoption and use of e-government and the two-stage model of IS continuance, built based on URT and ECT, the research proposes practical solutions. The research emphasizes a user-centric approach, real-time support, and seamless integration of digital services. By iterating problem identification, solution design, and rigorous evaluation, the study aims to redesign BizPortal to be the government's central platform with a more intuitive interface, better system compatibility, and enhanced user support, thereby increasing its adoption and effectiveness. Additionally, the study contributes valuable insights to the Information Systems field by developing and validating ISDT and design principles adaptable for similar global e-government initiatives. The research also underscores the critical role of stakeholder engagement and iterative design in successfully implementing digital government services, emphasizing practical solutions that enhance BizPortal's adoption and effectiveness for Thailand's government.
546 $a English
590 $a School code: 0047
650 4 $a Information technology. $3 532993
650 4 $a Public administration. $3 531287
650 4 $a Southeast Asian studies. $3 3344898
653 $a Business licensing
653 $a Digital services
653 $a Information Systems Design Theory
653 $a Thailand's government
653 $a Design Science Research
690 $a 0489
690 $a 0617
690 $a 0222
690 $a 0310
710 2 $a The Claremont Graduate University. $b Center for Information Systems and Technology. $e degree granting institution. $3 3771939
720 1 $a Shabtai, Itamar $e degree supervisor.
773 0 $t Dissertations Abstracts International $g 86-08B.
790 $a 0047
791 $a Ph.D.
792 $a 2024
856 4 0 $u https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=31557625