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Exploring Processes to Ensure an Emp...

Glass-Smith, Stacey.

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Exploring Processes to Ensure an Employee and Patient Culture: A Grounded Theory Study.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Exploring Processes to Ensure an Employee and Patient Culture: A Grounded Theory Study./
Author:	Glass-Smith, Stacey.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2020,
Description:	279 p.
Notes:	Source: Dissertations Abstracts International, Volume: 81-10, Section: B.
Contained By:	Dissertations Abstracts International81-10B.
Subject:	Health care management. -
Online resource:	https://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=27741181
ISBN:	9781658458696

Exploring Processes to Ensure an Employee and Patient Culture: A Grounded Theory Study.
Glass-Smith, Stacey.

Exploring Processes to Ensure an Employee and Patient Culture: A Grounded Theory Study. - Ann Arbor : ProQuest Dissertations & Theses, 2020 - 279 p.

Source: Dissertations Abstracts International, Volume: 81-10, Section: B.

Thesis (D.H.A.)--University of Phoenix, 2020.

This item must not be sold to any third party vendors.

The purpose of this qualitative grounded theory study was to use the Straussian Framework to derive theory on what processes health care leaders could implement to ensure an employee and patient safe culture without preconceived theories and studies to derive theory. The specific problem was health care organizational leaders who deviated from values, strategic plans, norms, and governance structures intended to endorse a culture of safety. The goal of the study was to understand the role of behaviors within the health care organization that influenced employee and patient safe culture from health care organizational leaders' perspectives. The study was based on two conceptual frameworks: the underpinnings of health care organizational leaders' behaviors from personal and organizational epistemology frameworks; and include their social interactions with employees and others. The conceptual framework derived from the study findings for future practice was health care organizational leaders should enact the following processes to ensure an employee and patient safe culture. First, be compassionate and committed to employees and patients' safety. Second, implement a psychological safe work environment without employee reprisals to alleviate inessential deaths, assaults, and medical errors. Third, exhibit safety through their daily behaviors (visual and verbal cues). Next, create and implement an organizational framework (norms, laws, regulations, policies, procedures, training materials, and duty statements and evaluations) that are employee and patient-safety centric. Finally, periodically assess the culture for the attainment of safety goals, and be held accountable for their non-attainment or lack of improvement in employee and patient safety goals.

ISBN: 9781658458696Subjects--Topical Terms:

2122906
Health care management.
Subjects--Index Terms:

Employee and patient safe Cultures

Exploring Processes to Ensure an Employee and Patient Culture: A Grounded Theory Study.
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520 $a The purpose of this qualitative grounded theory study was to use the Straussian Framework to derive theory on what processes health care leaders could implement to ensure an employee and patient safe culture without preconceived theories and studies to derive theory. The specific problem was health care organizational leaders who deviated from values, strategic plans, norms, and governance structures intended to endorse a culture of safety. The goal of the study was to understand the role of behaviors within the health care organization that influenced employee and patient safe culture from health care organizational leaders' perspectives. The study was based on two conceptual frameworks: the underpinnings of health care organizational leaders' behaviors from personal and organizational epistemology frameworks; and include their social interactions with employees and others. The conceptual framework derived from the study findings for future practice was health care organizational leaders should enact the following processes to ensure an employee and patient safe culture. First, be compassionate and committed to employees and patients' safety. Second, implement a psychological safe work environment without employee reprisals to alleviate inessential deaths, assaults, and medical errors. Third, exhibit safety through their daily behaviors (visual and verbal cues). Next, create and implement an organizational framework (norms, laws, regulations, policies, procedures, training materials, and duty statements and evaluations) that are employee and patient-safety centric. Finally, periodically assess the culture for the attainment of safety goals, and be held accountable for their non-attainment or lack of improvement in employee and patient safety goals.
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