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Quality management system success: F...

Ono, Ricky.

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Quality management system success: Finding a balance between quality tools and TQM soft skills.

Record Type:	Electronic resources : Monograph/item
Title/Author:	Quality management system success: Finding a balance between quality tools and TQM soft skills./
Author:	Ono, Ricky.
Description:	101 p.
Notes:	Source: Masters Abstracts International, Volume: 52-03.
Contained By:	Masters Abstracts International52-03(E).
Subject:	Sociology, Organizational. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1524278
ISBN:	9781303532610

Quality management system success: Finding a balance between quality tools and TQM soft skills.
Ono, Ricky.

Quality management system success: Finding a balance between quality tools and TQM soft skills. - 101 p.

Source: Masters Abstracts International, Volume: 52-03.

Thesis (M.S.Q.A.)--California State University, Dominguez Hills, 2013.

Successful quality program implementation is inconsistent at best. Results, therefore, stem from a variety of causal elements, and each case has its own unique set of circumstances. Research conducted indicates a divergence in the relative importance of cultural and statistical quality elements to quality program implementation. Studies researched for this thesis provide empirical analyses that support the dominance of either the cultural or quantitative elements. Findings from this study support the hypothesis that both are essential to achieve the desired consistency for a quality program's success. This study proposes an approach toward increasing the success rate through a structured holistic implementation scheme that is built around the constructs of Deming's system of profound knowledge. Results from this study indicate it is a viable methodology for inculcating continuous improvement as a mainstay of an organization's culture. Implementation is done exclusively for organizational improvement because there are no certificates or plaques awarded.

ISBN: 9781303532610Subjects--Topical Terms:

1018023
Sociology, Organizational.

Quality management system success: Finding a balance between quality tools and TQM soft skills.
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100 1 $a Ono, Ricky. $3 3168498
245 1 0 $a Quality management system success: Finding a balance between quality tools and TQM soft skills.
300 $a 101 p.
500 $a Source: Masters Abstracts International, Volume: 52-03.
500 $a Adviser: Keith Fulton.
502 $a Thesis (M.S.Q.A.)--California State University, Dominguez Hills, 2013.
520 $a Successful quality program implementation is inconsistent at best. Results, therefore, stem from a variety of causal elements, and each case has its own unique set of circumstances. Research conducted indicates a divergence in the relative importance of cultural and statistical quality elements to quality program implementation. Studies researched for this thesis provide empirical analyses that support the dominance of either the cultural or quantitative elements. Findings from this study support the hypothesis that both are essential to achieve the desired consistency for a quality program's success. This study proposes an approach toward increasing the success rate through a structured holistic implementation scheme that is built around the constructs of Deming's system of profound knowledge. Results from this study indicate it is a viable methodology for inculcating continuous improvement as a mainstay of an organization's culture. Implementation is done exclusively for organizational improvement because there are no certificates or plaques awarded.
590 $a School code: 0582.
650 4 $a Sociology, Organizational. $3 1018023
650 4 $a Engineering, Industrial. $3 626639
690 $a 0703
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710 2 $a California State University, Dominguez Hills. $b Quality Assurance. $3 2095528
773 0 $t Masters Abstracts International $g 52-03(E).
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792 $a 2013
793 $a English
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1524278