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Chief customer officer 2.0 = how to ...

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Bliss, Jeanne.

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Chief customer officer 2.0 = how to build your customer-driven growth engine /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Chief customer officer 2.0/ Jeanne Bliss.
Reminder of title:	how to build your customer-driven growth engine /
Author:	Bliss, Jeanne.
Published:	Hoboken, NJ :Jossey-Bass, a Wiley Imprint, : c2015.,
Description:	1 online resource.
Notes:	"Completely revised and expanded"
Subject:	Customer relations - Management. -
Online resource:	http://onlinelibrary.wiley.com/book/10.1002/9781119154853
ISBN:	9781119154853 (electronic bk.)

Chief customer officer 2.0 = how to build your customer-driven growth engine /
Bliss, Jeanne.

Chief customer officer 2.0how to build your customer-driven growth engine /[electronic resource] :Jeanne Bliss. - 1st ed. - Hoboken, NJ :Jossey-Bass, a Wiley Imprint,c2015. - 1 online resource.

"Completely revised and expanded"

ISBN: 9781119154853 (electronic bk.)

LCCN: 2015012772Subjects--Topical Terms:

582814
Customer relations
--Management.

LC Class. No.: HF5415.5

Dewey Class. No.: 658.8/12

Chief customer officer 2.0 = how to build your customer-driven growth engine /
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020 $a 9781119154853 (electronic bk.)
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020 $a 9781119047629 (electronic bk.)
020 $a 1119047625 (electronic bk.)
020 $a 9781119047643 (electronic bk.)
020 $a 1119047641 (electronic bk.)
020 $z 9781119047605 (hardcover)
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100 1 $a Bliss, Jeanne. $3 2204687
245 1 0 $a Chief customer officer 2.0 $h [electronic resource] : $b how to build your customer-driven growth engine / $c Jeanne Bliss.
250 $a 1st ed.
260 $a Hoboken, NJ : $b Jossey-Bass, a Wiley Imprint, $c c2015.
300 $a 1 online resource.
500 $a "Completely revised and expanded"
500 $a Includes index.
588 0 $a Print version record.
588 $a Description based on print version record.
650 0 $a Customer relations $x Management. $3 582814
650 0 $a Industrial management. $3 529072
856 4 0 $u http://onlinelibrary.wiley.com/book/10.1002/9781119154853

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W9283616

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EB HF5415.5

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