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The strategic management of cultural...

Ho, Irlana.

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The strategic management of cultural diversity and the impact on work team performance: The case of a Canadian multinational telecommunications enterprise.

Record Type:	Electronic resources : Monograph/item
Title/Author:	The strategic management of cultural diversity and the impact on work team performance: The case of a Canadian multinational telecommunications enterprise./
Author:	Ho, Irlana.
Description:	137 p.
Notes:	Source: Masters Abstracts International, Volume: 36-04, page: 0979.
Contained By:	Masters Abstracts International36-04.
Subject:	Sociology, Industrial and Labor Relations. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=MQ26217
ISBN:	0612262170

The strategic management of cultural diversity and the impact on work team performance: The case of a Canadian multinational telecommunications enterprise.
Ho, Irlana.

The strategic management of cultural diversity and the impact on work team performance: The case of a Canadian multinational telecommunications enterprise. - 137 p.

Source: Masters Abstracts International, Volume: 36-04, page: 0979.

Thesis (M.A.)--Universite Laval (Canada), 1998.

The increase in cultural diversity in the workplace has provided organizations with a major challenge in human resource management. In tackling the issue of how to capitalize on cultural diversity and increase performance, organizations have adopted strategies classed under two main approaches: Suppression and Acceptance/Maximization. The following pages will present a case study of one of Canada's major telecommunications enterprises and its experience in managing diversity. The purpose of our research was to investigate the relationship between various variables, namely, the strategic management of cultural diversity and its determinants, human resource practices and policies and work team performance. Our main findings revealed the existence of two different types of strategies within the organization we studied. Synergy (a strategy classed under the Acceptance/Maximization approach) was found to have a positive impact on team performance at the workplace level.

ISBN: 0612262170Subjects--Topical Terms:

1017858
Sociology, Industrial and Labor Relations.

The strategic management of cultural diversity and the impact on work team performance: The case of a Canadian multinational telecommunications enterprise.
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100 1 $a Ho, Irlana. $3 1949388
245 1 4 $a The strategic management of cultural diversity and the impact on work team performance: The case of a Canadian multinational telecommunications enterprise.
300 $a 137 p.
500 $a Source: Masters Abstracts International, Volume: 36-04, page: 0979.
500 $a Adviser: Michel Audet.
502 $a Thesis (M.A.)--Universite Laval (Canada), 1998.
520 $a The increase in cultural diversity in the workplace has provided organizations with a major challenge in human resource management. In tackling the issue of how to capitalize on cultural diversity and increase performance, organizations have adopted strategies classed under two main approaches: Suppression and Acceptance/Maximization. The following pages will present a case study of one of Canada's major telecommunications enterprises and its experience in managing diversity. The purpose of our research was to investigate the relationship between various variables, namely, the strategic management of cultural diversity and its determinants, human resource practices and policies and work team performance. Our main findings revealed the existence of two different types of strategies within the organization we studied. Synergy (a strategy classed under the Acceptance/Maximization approach) was found to have a positive impact on team performance at the workplace level.
590 $a School code: 0726.
650 4 $a Sociology, Industrial and Labor Relations. $3 1017858
650 4 $a Business Administration, Management. $3 626628
690 $a 0629
690 $a 0454
710 2 0 $a Universite Laval (Canada). $3 1020170
773 0 $t Masters Abstracts International $g 36-04.
790 1 0 $a Audet, Michel, $e advisor
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791 $a M.A.
792 $a 1998
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=MQ26217