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Enhancing patient experience through...

Bjorngaard, Brytton J.

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Enhancing patient experience through environmental design in healthcare: A case study of privacy at Thielen Student Health Center and McFarland Clinic in Ames, Iowa.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Enhancing patient experience through environmental design in healthcare: A case study of privacy at Thielen Student Health Center and McFarland Clinic in Ames, Iowa./
Author:	Bjorngaard, Brytton J.
Description:	146 p.
Notes:	Source: Masters Abstracts International, Volume: 49-01, page: 0012.
Contained By:	Masters Abstracts International49-01.
Subject:	Psychology, Behavioral. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1479970
ISBN:	9781124162928

Enhancing patient experience through environmental design in healthcare: A case study of privacy at Thielen Student Health Center and McFarland Clinic in Ames, Iowa.
Bjorngaard, Brytton J.

Enhancing patient experience through environmental design in healthcare: A case study of privacy at Thielen Student Health Center and McFarland Clinic in Ames, Iowa. - 146 p.

Source: Masters Abstracts International, Volume: 49-01, page: 0012.

Thesis (M.F.A.)--Iowa State University, 2010.

With the establishment of the Health Insurance Portability and Accountability Act, the United States government mandated that healthcare facilities protect patient privacy through the implementation of physical safeguards. However, no requirements for the safeguards were established. This study utilizes lessons of wayfinding and behavior from environmental design research of humans in cities and applies them to the interior lobbies of healthcare facilities. To improve visual and auditory patient privacy at lobby's check-in desks, the study modifies the architecture, signage and interior elements to stop or slow patient movement towards the desks. Through field observation of patient behavior and the analysis of two facilities in Ames, Iowa, Thielen Student Health Center and McFarland Clinic, methods to create queuing were determined. These case studies allowed for the formulation of guidelines of environmental design that give all healthcare facilities a starting point for visual and auditory patient privacy through the emergence of waystopping.

ISBN: 9781124162928Subjects--Topical Terms:

1017677
Psychology, Behavioral.

Enhancing patient experience through environmental design in healthcare: A case study of privacy at Thielen Student Health Center and McFarland Clinic in Ames, Iowa.
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100 1 $a Bjorngaard, Brytton J. $3 1671638
245 1 0 $a Enhancing patient experience through environmental design in healthcare: A case study of privacy at Thielen Student Health Center and McFarland Clinic in Ames, Iowa.
300 $a 146 p.
500 $a Source: Masters Abstracts International, Volume: 49-01, page: 0012.
500 $a Adviser: Debra J. Satterfield.
502 $a Thesis (M.F.A.)--Iowa State University, 2010.
520 $a With the establishment of the Health Insurance Portability and Accountability Act, the United States government mandated that healthcare facilities protect patient privacy through the implementation of physical safeguards. However, no requirements for the safeguards were established. This study utilizes lessons of wayfinding and behavior from environmental design research of humans in cities and applies them to the interior lobbies of healthcare facilities. To improve visual and auditory patient privacy at lobby's check-in desks, the study modifies the architecture, signage and interior elements to stop or slow patient movement towards the desks. Through field observation of patient behavior and the analysis of two facilities in Ames, Iowa, Thielen Student Health Center and McFarland Clinic, methods to create queuing were determined. These case studies allowed for the formulation of guidelines of environmental design that give all healthcare facilities a starting point for visual and auditory patient privacy through the emergence of waystopping.
590 $a School code: 0097.
650 4 $a Psychology, Behavioral. $3 1017677
650 4 $a Design and Decorative Arts. $3 1024640
650 4 $a Health Sciences, General. $3 1017817
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710 2 $a Iowa State University. $b Art and Design. $3 1020793
773 0 $t Masters Abstracts International $g 49-01.
790 1 0 $a Satterfield, Debra J., $e advisor
790 1 0 $a Kang, Sunghyun R. $e committee member
790 1 0 $a Malven, Frederic C. $e committee member
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791 $a M.F.A.
792 $a 2010
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=1479970